At FakeLuxShop, we value your satisfaction and aim to provide high-quality replica products. If you are not completely satisfied with your purchase, please review our return policy below:
Eligibility for Returns
Returns are accepted for all products within 14 days of delivery.
Items must be in original, unused condition with all packaging intact.
Returns are not accepted if the product has been used or if we have delivered the correct size and excellent quality as ordered.
Refunds
Approved returns will be issued a full refund to the original payment method.
Refunds will not be processed for items returned outside the eligibility criteria.
Return Shipping Costs
If the return is due to a quality issue or incorrect item/size, we will cover the shipping costs.
For all other returns, customers are responsible for the return shipping costs.
Replacements and Defective Items
If your item arrives damaged or defective, please contact us immediately.
Proof of damage or defect (photos) must be provided for replacements or refunds to be approved.
Return Process
Contact our customer support team at [email protected] within 14 days of delivery to initiate a return.
Provide your order number, the reason for the return, and any required evidence (e.g., photos of damaged/defective items).
Once your return request is approved, we will provide the return address and instructions for sending the item back.
Important Notes
Items returned without prior authorization will not be accepted.
If you have any questions or concerns, feel free to contact our support team. We’re here to help!